Returns & Exchanges
At BiteMyWood, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and original-condition fashion items. If your new piece doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship out your exchange within 3 to 5 business days.